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Remote and digital access

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4 Ideas
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1. What needs to be in place for digital and remote tools to enable a place-based single point of triage/coordination?

2. What needs to be in place for preventative care to be supported by digital and remote tools?

3. What aspects of providing non-physical access to care should be standardised at system or national level?

4. How can systems support integrated primary care to fully embed digital and remote tools?

 

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Training people to use digital services - elderly, english as a second language

1) Generalising there are lots of elderly people that don't care for digital remote access.  There is a big fear of the unknown, that they will enter something wrong or create bigger problems for themselves.  If they could be trained to use the services The same could be said for people who do not speak English as their first language. 2) People also need to be encouraged to keep up to date details for their records. 3) PCNs could provide point of care testing for BP, heart rate - even...

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Person- based approach and behavioural interventions

The NHS could utilise more widely the research  of the person- based approach. This combines qualitative research with patient and public involvement  (PPI). It can be used for intervention planning development and utilisation.  See diagram above from paper Combining qualitative research with PPI: reflections on using the person-based approach for developing behavioural interventions. Prof Lucy Yardley and others have published on this. This could be helpful for insight into  digital...

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Virtual wards and new ways of digital working

1. Funding, single joined up patient record, induction and training of agile workforce that can work remotely and flexibly, with community of learning backfill to train and system working with understanding and holding of risk - and sharing of risk with trusted assessments- we have this with the virtual ward community 2.Already had a version of this with covid virtual wards have a look at Matt Inda Kims work and Naomi Fulop's qualitative research many of us have helped set these up  3....

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Remote and digital access

1. What needs to be in place for digital and remote tools to enable a place-based single point of triage/coordination? A set of clinical systems of choice for all digital and remote tools. Narrow down the huge amount of options into a few that meet stringent requirements and work together seamlessly 2. What needs to be in place for preventative care to be supported by digital and remote tools? The digital world is saturated with options for apps, health guru advice and new fads. The...

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